Logistics & 3PL Solution
Streamline carrier and warehouse payments, automate returns reconciliation, and maintain audit-ready evidence. TrustRelay gives Logistics and 3PL teams the tools to reduce payment errors, accelerate month-end close, and improve freight audit accuracy.
Common Challenges Logistics & 3PL Teams Face
Complex Carrier & Warehouse Payments
Managing payments to hundreds of carriers and warehouse partners is error-prone. Fragmented vendor data, duplicate invoices, and manual payment approvals lead to overpayments, missed discounts, and strained partner relationships.
Returns Reconciliation Burden
Processing returns requires matching returns data with original shipments, carrier invoices, and GL entries. Manual reconciliation is time-consuming and error-prone, delaying month-end close and creating audit risk.
Limited Payment & Returns Visibility
Logistics teams lack real-time visibility into payment status, returns processing, and exception routing. Without centralized dashboards, teams struggle to identify payment errors, track returns adjustments, and resolve disputes quickly.
What's at Risk
Overpayments & Revenue Leakage
Duplicate carrier invoices, missed returns adjustments, and payment errors result in direct financial losses. Without automated controls, logistics teams overpay carriers, miss discounts, and leak revenue through uncaptured returns credits.
Delayed Close & Audit Risk
Manual returns reconciliation delays month-end close and creates audit risk. Incomplete audit trails for carrier payments and returns adjustments make it difficult to satisfy freight auditors and resolve disputes.
Partner Relationship Strain
Payment errors, delayed payments, and unresolved disputes strain relationships with carriers and warehouse partners. Poor payment operations lead to service degradation, contract renegotiations, and increased operational risk.
How TrustRelay Helps Logistics & 3PL Teams
Structured Carrier & Warehouse Onboarding
The Supplier Passport replaces email-driven carrier onboarding with structured data capture and bank verification—reducing onboarding time and payment errors at the source.
- Zero-touch carrier and warehouse onboarding with validation
- Bank account verification with hold periods for changes
- W-9/W-8 collection and OFAC sanctions screening
Automated Payment Controls
The Payout Policy Engine enforces payment controls for carrier invoices, returns adjustments, and exception routing—reducing overpayments and duplicate invoices through real-time policy enforcement.
- Policy-based duplicate invoice detection and prevention
- Automated approval workflows for high-value carrier payments
- Returns adjustment policies with configurable thresholds
Automated Returns Reconciliation
Reconciliation Studio automates matching of carrier invoices, returns data, and GL entries—eliminating manual reconciliation work and accelerating month-end close for logistics operations.
- Automated matching of carrier invoices with shipment records
- Returns reconciliation with automatic GL adjustments
- One-click GL export to ERP for freight accounting
Freight Audit & Dispute Evidence
The Evidence Vault captures immutable records for every carrier payment, returns adjustment, and reconciliation event—providing complete audit trails for freight audit and dispute resolution.
- Immutable carrier invoice and payment evidence with timestamps
- Returns audit trail with complete transaction lineage
- One-click evidence export for freight auditors and dispute resolution
Before & After TrustRelay
Before & After TrustRelay
Before TrustRelay
- âś—Manual carrier and warehouse onboarding with fragmented vendor data
- âś—Complex returns processing requiring manual reconciliation and adjustments
- âś—Payment errors and duplicate invoices due to data inconsistency
- âś—Delayed month-end close waiting for carrier and warehouse reconciliation
- âś—Limited visibility into payment status, returns, and exception routing
With TrustRelay
- âś“Supplier Passport: Structured carrier/warehouse onboarding with bank verification
- âś“Policy Engine: Automated payment controls for carrier invoices and returns adjustments
- âś“Reconciliation Studio: Automated matching of carrier invoices, returns, and GL exports
- âś“Evidence Vault: Immutable records for freight audit and dispute resolution
- âś“Real-time visibility into payment status, returns processing, and exceptions
Logistics & 3PL Outcomes
Automated returns reconciliation eliminates manual matching and accelerates month-end close for logistics operations.
Automated carrier invoice matching with shipment records and GL entries reduces manual reconciliation work.
Policy-based duplicate detection prevents overpayments and ensures clean freight accounting.
Immutable audit trails for carrier payments and returns support freight audit and dispute resolution.